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Aditya Birla Finance Limited (ABFL), one of the top 5 NBFCs in India, faced a critical challenge: testing 7,000 test cases across their Salesforce Service Cloud implementation required 212 person-days and took 3 weeks to complete. With bi-weekly sprint cycles, this created an impossible bottleneck that threatened project timelines and go-live dates.
ABFL's Salesforce Service Cloud implementation was ambitious in scope:
With only 1-2 days available for testing in each sprint cycle, the manual approach was mathematically impossible. Each regression cycle required 212 person-days, but the team had access to the UAT environment for barely 48 hours.
ABFL implemented Qualitia Boson to address their testing bottleneck with a strategic approach:
7,000 test cases automated in 3 months by just 5 test engineers
Auto-update functionality reduced maintenance time to under 60 minutes for application changes
Regression testing cycle compressed from 3 weeks to 2 days
7,000 test cases automated in 3 months by just 5 test engineers
Auto-update functionality reduced maintenance time to under 60 minutes for application changes
Regression testing cycle compressed from 3 weeks to 2 days
ABFL implemented Qualitia Boson to address their testing bottleneck with a strategic approach:
The platform's no-code interface enabled business analysts and domain experts to directly contribute to test creation, reducing dependency on technical resources.
60% component reusability meant that common business scenarios could be leveraged across multiple test cases, dramatically reducing automation effort.
The platform's ability to handle complex data variations ensured that all 687 case types with their respective data combinations were thoroughly tested.
Auto-update functionality meant that Salesforce platform updates and application changes required minimal manual intervention, keeping automation assets current.
ABFL's transformation demonstrates that the right approach to test automation can eliminate traditional bottlenecks without compromising quality.
