At Qualitia, we believe that trust is earned every day. Our approach with Salesforce clients has always been to listen carefully,
focus on real outcomes, and deliver with complete transparency. With solutions like Qualitia Boson, we help clients accelerate
testing and adoption, ensuring that Salesforce continues to deliver value long after the initial implementation.

1. Business logic complexity

Salesforce applications aren’t just UIs with fields—they encapsulate rich, layered business logic:

• Triggers (Apex): Automatically invoked actions based on DML events
• Process Builders and Flows: Declarative logic that routes records, updates fields, or initiates approvals
• Validation Rules & Workflows: Ensure business policies are enforced at the data level
• Custom Apex Code: Encapsulates complex workflows and automation

Salesforce business logic testing must validate:

• Accurate trigger execution
• Data updates under edge-case conditions
• Conflict resolution between multiple automation rules
• Exception handling for API integrations

Unlike surface-level testing, business logic testing often needs to simulate back-end events, dependency chains, and asynchronous behavior—a serious challenge without intelligent automation.

2. UI validations in Salesforce

The Salesforce UI, especially in Lightning Experience, is dynamic and component-based. Each user’s view may change based on profile, record type, or even device. Testing this manually across combinations leads to missed bugs and test fatigue.

Effective Salesforce UI testing must cover:

• Field-level validations (e.g., required fields, conditional visibility)
• Record type-based layout differences
• Responsive behavior across screen sizes
• Asynchronous rendering (e.g., Lightning Data Service components)
• Pop-ups, modals, quick actions, and inline editing

And because DOM elements like IDs and XPath selectors often change across sessions or environments, traditional test automation breaks quickly.

3. Salesforce user journeys

User journeys in Salesforce aren’t linear. A single business workflow might span:

• Multiple screens (e.g., Opportunity → Quote → Contract)
• Multiple clouds (e.g., Sales Cloud → CPQ → Service Cloud)
• Different user personas (e.g., Sales Rep → Manager → Finance)

Testing user journeys must validate:

• Navigation paths and screen transitions
• Data flow between objects and modules
• Role-based access and data visibility
• End-to-end lifecycle (e.g., Lead to Cash)

This goes far beyond checking if a “Save” button works, it’s about ensuring the business process runs smoothly from start to finish.

Most tools fail to keep up with Salesforce’s complexity and speed. Qualitia Boson was purpose-built for Salesforce automation.

Key Differentiators:

Boson reduces Salesforce test automation maintenance from weeks to minutes —
with measurable benefits: