Copyright © 2025 Qualitia Software Private Limited
A Salesforce testing environment is a segregated area of the Salesforce platform that organisations can use to test new functionality, tailor applications, and evaluate integrations in a safe manner without affecting the production live environment. The testing environment is isolated and replicates the production environment and can include replicas of metadata and data for purposes of simulating realistic testing scenarios to ensure quality assurance prior to customer or end-user deployment.
Salesforce offers various types of environments suited for development, testing, and production purposes:
Production Environment: The live environment in which actual users interact with business-critical data and perform daily activities.
Sandbox Environments: Independent copies of the production environment for development, testing, and training without impacting live data. Primary sandbox types include:
Developer Sandbox: Metadata only, best suited for small-scale development and unit testing.
Developer Pro Sandbox: Larger storage than Developer Sandbox, ideal for bigger projects.
Partial Copy Sandbox: Contains metadata and a copy of production data to test particular data situations.
Full Sandbox: Full copy of production org with all data, ideal for performance and user acceptance testing.
Scratch Orgs: Temporary, disposable orgs used primarily by developers for quick testing and development using Salesforce DX tools.
| Aspect | Production | Sandbox |
|---|---|---|
| Users | Real business users | Admins, developers, testers |
| Purpose | Day-to-day business operations | Testing, development, training |
| Risk Level | High (any error impacts real users) | Low (safe to experiment) |
| Customizations | Must be stable and rigorously tested | Safe to build and test new features |
| Data Refresh | Continuous live input | Periodic refresh to sync with production |
An effective Salesforce test environment contains various key components that enable end-to-end testing and quality assurance:
Sandbox Orgs: Replica production environments with different levels of data and metadata replicated, allowing for isolated testing without affecting live operations.
Setting up a Salesforce test environment mostly consists of creating sandbox orgs from the production instance:
Log in to the Salesforce production environment.
Go to Setup and look for "Sandboxes."
Click "New Sandbox" and choose the sandbox type (Developer, Developer Pro, Partial Copy, or Full).
Set sandbox name, refresh options, and data templates (if required).
Create the sandbox that copies metadata and optionally data from production.
After activation, set user permissions and start development and testing in the sandbox environment.
This process allows organisations to have several isolated environments custom-suited for different testing and development requirements.
The release pipeline for Salesforce usually takes a linear series of stages, each aligned with particular Salesforce environments, where various testing and validation take place prior to final deployment in production:
Appreciation and proper use of Salesforce test environments are essential to deliver stable CRM solutions securely to business requirements. By using sandboxes and multiple release pipeline stages, organisations can test and confirm changes without the risk of disrupting business day-to-day operations. Properly planned testing environments, along with automation and formalised release pipelines, guarantee efficient deployments, reduce errors, and provide improved system stability and user satisfaction.
Q1. What is a Salesforce Sandbox?
Q2. How frequently can I refresh a Salesforce Sandbox?
Q3. Can I test integrations in a Sandbox?
Q4. What are some of the tools used to automate Salesforce testing?
Q5. Why should one not develop directly in Production?